Cookie Policy

We inform you that this website (the "Website") is owned by Parques Reunidos Servicios Centrales, S.A., who authorizes its subsidiary company Leisure Parks, S.A. to use it (hereinafter, both will be jointly referred to as the "Controllers" or the "Publishers").

This Website uses cookies and similar technologies (HTTP Cookies, Pixel Tracker, and Local Shared) owned by the Controllers and third parties that store and retrieve information from users when they navigate through it for the purposes indicated in the section "Cookies and similar technologies used through the website."

However, in compliance with the principle of proactive responsibility, the Controllers inform that no personal data is collected or transferred through this Website without providing the necessary legal information beforehand and obtaining express consent from users when required.

Information regarding the treatment of information collected through cookies and similar technologies used on this Website can also be consulted through this Cookie Policy.

Cookies or similar technologies (local shared objects, flash cookies, web beacons, bugs, etc.) are small files created by websites that users visit, which are downloaded onto users' devices (computers, mobile phones, tablets, etc.) or browsers for the purpose of storing and retrieving certain information about users (for example, browsing habits or information about their devices and browsers).

Below, illustrative but not limiting, the different types of cookies that may exist are identified based on the following classification criteria:

According to who is the entity that manages the equipment or domain from where the cookies are sent and processes the information obtained through them, we can distinguish: 

• First-party cookies: These are those that are sent to the user's device or browser from equipment or a domain managed by the owners of a website or application from which the requested service is provided. 
  
• Third-party cookies: These are those that are sent to the user's device or browser from equipment or a domain that is not managed by the owners of a website or application, but by another entity that processes the information obtained through such cookies or similar technologies. 

If these cookies are sent from equipment or a domain managed by the owners of the website or application, but the information collected through them is processed by a third party, this type of cookie will not be considered as first-party cookies as long as they are used by the third party for their own purposes (for example, to improve the services they provide or to provide advertising services on behalf of another entity). 

Depending on the time they remain active on users' devices and browsers:

• Session cookies: These are designed to collect and store information while users access an application or website. They are usually used to store information that is only of interest to preserve for the provision of a service requested by the user on a single occasion and disappear when the session ends (for example, until the user closes the browser and ends the visit). 
• Persistent cookies: These allow the storage of information on the user's device or browser even when the session has ended, allowing access to and processing of this information during a later period defined by the cookie owner. This period can range from a few minutes to several years, unless the user deletes them manually. 

According to the purpose for which the cookie is intended, they can be: 

• Technical and strictly necessary cookies: These are cookies that allow users to navigate through an application or website and use the different options or services available on them, including those used to enable the management and operation of the website or application and enable its functions and services, such as controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up products or services, completing the process of purchasing a product or service, managing payment for them, controlling fraud linked to the security of the service, making a request for registration or participation in an event, counting visits for billing software licenses used by the service (website, platform, or application), using security elements during navigation, storing content for the dissemination of videos or sound, enabling dynamic content (for example, loading animation of text or image) or sharing content through social networks. Also belonging to this category, due to their technical nature, are those cookies that allow for the most efficient possible management of advertising spaces that, as another element of design or "layout" of the service offered to the user, have been included on a website or application based on criteria such as edited content, without collecting user information for other purposes, such as personalizing that advertising content or other content. 
• Preference or customization cookies: These are cookies that allow you to remember information so that the user can access a website or application with certain characteristics that can differentiate their experience from that of other users, such as language, the number of results to show when the user performs a search, the appearance or content of the website or application depending on the type of browser the user accesses or the region from which they access, etc. 
• Analysis or measurement cookies: These are cookies that allow tracking and analysis of the behavior of users who visit a website or application, including quantifying the impacts of advertisements. The information collected through this type of cookie is used to measure the activity of websites or applications, in order to introduce improvements based on the analysis of user usage data. 
• Behavioral advertising cookies: These are cookies that store information about the behavior of users obtained through the continuous observation of their browsing habits to effectively manage and display advertising spaces that are incorporated into websites or applications, which allows for the development of a specific profile to display such advertising based on it. 
• Social network cookies: Websites or applications may contain features from third-party websites (e.g., social networks) that integrate scripts or other elements that are capable of reading, and sometimes storing, cookies and similar technologies in the browser or device of users (usually cookies and similar technologies for behavioral advertising). The publishers responsible for the websites or applications where features that incorporate this type of cookie or similar technologies are included do not have access to or control over them or the information they may collect, as it is the owners of those cookies who manage their purposes and their own privacy practices. That is why, before allowing their installation on devices or browsers, users are recommended to consult the privacy policies of the third parties responsible for such cookies and similar technologies. For illustrative purposes only, but not limited to, a list of third parties that may incorporate this type of cookie and similar technologies on users' devices and browsers is provided below, along with the link to the corresponding cookie and privacy policy for users to consult before deciding on the use of these types of cookies or similar technologies. 
  • Facebook: 
    • Privacy Policy: https://www.facebook.com/about/privacy/ 
    • Cookie Policy: https://www.facebook.com/policies/cookies/ 
  • Youtube:
    • Google's Privacy Policy and Cookie Policy (owner of the Youtube portal): https://policies.google.com/privacy?hl=en&gl=fr 
  • Instagram: 
    • Privacy Policy: https://help.instagram.com/155833707900388 
    • Cookie Policy: https://help.instagram.com/1896641480634370?ref=ig 
  • Twitter:
    • Privacy Policy: https://twitter.com/en/privacy 
    • Cookie Policy: https://help.twitter.com/en/rules-and-policies/twitter-cookies 
  • Vimeo:
    • Privacy Policy: https://vimeo.com/privacy 
    • Cookie Policy: https://vimeo.com/cookie_policy?vcid=32179 
  • Spotify:
    • Privacy Policy: https://www.spotify.com/en/legal/privacy-policy/ 
    • Cookie Policy: https://www.spotify.com/en/legal/cookies-policy/ 

It should be noted that these types of cookies are provided to users for illustrative purposes to facilitate their understanding of the most common cookies and similar technologies.

In any case, the details of the cookies and similar technologies that may be installed on the device or browser of users who access and browse through this website are detailed below in the "Details of cookies and similar technologies" section. 

This website uses cookies and similar technologies that store and retrieve information when users browse through it. In general, these cookies and similar technologies can serve very diverse purposes, such as obtaining information about your browsing habits or personalizing the way content is displayed. The specific uses of cookies and similar technologies incorporated into this website are described below.

If you have allowed the installation of cookies and similar technologies through the cookie management and configuration system employed by the Data Controllers on this website, you can at any time delete or change your settings through the "Configure my preferences" button included in the previous section "Details of cookies and similar technologies" or through the tools provided by the browser you have used to access and navigate this website.

However, we remind you that in cases where you use devices with iOS 14.5, iPadOS 14.5, and tvOS 14.5 and above, the effective configuration of consent for the installation of cookies and similar technologies for behavioral advertising, analysis or measurement, or preferences or personalization that depend on identifiers of your device must be carried out through Settings>Privacy>Tracking on your device.

If you decide to use the tools provided by your browser, you should bear in mind that, depending on the type of browser, the procedure for changing settings or deleting cookies and similar technologies may vary. By way of illustration, the Data Controllers provide you with the direct links of the main existing browsers through which you can change the settings or delete the cookies and similar technologies for which you have previously given your express consent at any time:

• Google Chrome

• Mozilla Firefox

• Internet Explorer

• Microsoft Edge

• MacOS Safari

• iPhone/ iPad Safari

The user should note that some features of the website's content are only available if the installation of cookies or similar technologies on their devices is allowed. If the user decides not to accept or block certain cookies and similar technologies, depending on their purpose, this may affect, totally or partially, the normal functioning of the website or prevent access to some of its services.

However, if the user wants more information on how to revoke the consent given or on the procedure to disable cookies, as well as to ask any questions about the Cookies Policy of the website, they can contact the Data Controllers at the following email address: dpo@grpr.com. 

The interaction through this website and the use of the different forms that are incorporated, including the purchase forms for products and services, are not specifically directed at children under fourteen (14) years old and therefore, whenever possible, users are requested to include their date of birth as a mechanism to verify compliance with this requirement.

The Owners are not responsible for the use that users under fourteen (14) years of age may make on the devices or terminals used to navigate through this Website.

However, we are aware of the special protection that personal information regarding minors deserves, and therefore, if any user is under fourteen (14) years of age, before continuing to browse this website, they must notify their father, mother, or legal guardian to accept, configure, or reject cookies from this website. If you are a parent or legal guardian and are concerned about the use of personal information of minors whom you represent, you can contact the Owners at any time through dpo@grpr.com.  

When technical and necessary cookies are installed on your device or browser or when users expressly consent to the installation of any other type of cookies and similar technologies on their devices or browsers, the Owners of the website and third parties (service providers or third parties outside the company) may collect certain information, including but not limited to: 

• Technical details about the devices used by users, including internet and/or other network connections, IP address, mobile device identifier, your operating system, type of browser or other software or data from your device or other technical details. 
  
• Details of the use of the services of this website, including, among others: metric information about when and how users use our services, traffic data, geographic location data (city and country), date and time of the last time the user visited the website, access to the contents that the user chose on their last visit. 
  
• Data regarding the informed consent expressly provided by users for the installation of cookies and similar technologies on their devices, including the user's consent status as proof of the required and provided consent. 
  

In any case, the Owners inform that personal data obtained through the installation of cookies or similar technologies have been anonymized so that it is not possible to specifically identify users. However, we remind you that this website may also contain logos or functionalities of third parties that incorporate cookies that may collect information for purposes over which the Owners do not have access or control, and therefore, we recommend that you consult the privacy policy and cookie policy of each of them before accepting or rejecting their use to know all the information they may collect. 

Data Controller

The data controllers are: 

• Leisure Parks, S.A., a company that operates the Parque Aquopolis Costa Daurada (hereinafter referred to together as the "Park"), with registered office at C/Federico Mompou, 5, Parque Empresarial "Las Tablas", Building 1 - 3rd Floor, 28050, Madrid, Spain. 
  
• Parques Reunidos Servicios Centrales, S.A., a company with registered office at C/Federico Mompou, 5, Parque Empresarial "Las Tablas", Building 1 - 3rd Floor, 28050, Madrid, Spain, which manages the central services of the Park. 
  

Both companies act individually as data controllers and jointly as co-data controllers (hereinafter, the "Controllers" or "Publishers"), which means that they have regulated and jointly assume responsibility for the processing of information collected through cookies and similar technologies that are incorporated into this website (except for cookies whose responsibility belongs to third parties outside the Controllers). 

If you have any questions about the processing of your personal data or wish to request the essential parts of the co-responsibility contract existing between the Controllers, you can contact the Data Protection Officer (DPO) by sending your request to C/Federico Mompou, 5, Parque Empresarial "Las Tablas", Building 1 - 3rd Floor, 28050, Madrid, Spain or by email to dpo@grpr.com. 

Purposes of processing and legal basis 

The purposes of the processing are indicated in the section "Details of cookies and similar technologies." The legal basis for the processing is the express and informed consent given by the users, who can manage and revoke it at any time in accordance with the description in "Ways to change the settings or revoke the consent given for the installation of cookies and similar technologies." 

Recipients of the data

The Controllers may share the information collected with: 

• If necessary, with the competent authorities and public bodies, Judges, Courts and Public Prosecutor's Office for the fulfillment of legal obligations applicable to the Controllers under European Union Law and/or applicable domestic legal regime. 
  
• Service providers acting on behalf and on the instructions of the Controllers as data processors. Illustratively, but not limited to, these providers may offer analysis and measurement services, advertising personalization, technical services for the operation of the website, services for users to manage their consent, etc. 
• Third parties outside the Controllers who install cookies or similar technologies from their own domains or from the domains of the Controllers when such third parties administer and manage the purposes of such cookies and/or similar technologies and the information they collect as a result of this. These third parties may include, among others, the owners of the main social networks (Twitter, Facebook, Instagram, Youtube, Viemo, Spotify). 
• If you consent to the use of behavioral advertising cookies, the information collected (anonymized IP, device or browser data) will be processed within the European Economic Area (EEA) by the provider operating the marketing cloud platform hired by the Data Controllers (Salesforce). However, in exceptional situations such as disaster recovery (process to recover personal data, information, and functionalities in the event of system disruption caused by natural or human disaster), this information may be processed by this provider outside the EEA (international data transfer), even in countries that do not offer a level of protection comparable to the level offered by European data protection regulations (e.g. in the USA). Nonetheless, in this latter case, the Data Controllers have entered into binding contractual commitments with Salesforce and have ensured the implementation of appropriate security measures to ensure that their information is at all times treated with a level of protection adequate and comparable to that required in the EEA (standard contractual clauses approved by the European Commission on data protection in accordance with the European Data Protection Regulation (GDPR), additional security measures in accordance with the decision C-311/18 of the Court of Justice of the European Union, and adherence to certification mechanisms). For more information, please do not hesitate to contact the Data Protection Delegate through either of the addresses (postal or email) indicated in the section "Exercise of Rights" included in this Cookie Policy. Also, remember that at any time, you may refuse or change the cookie settings as provided in the section "ways to change the settings or revoke the consent given for the installation of cookies and similar technologies." 

Transfers to third countries

The processing of data is generally carried out within the European Economic Area or in countries that have been declared to have an adequate level of protection. 

Notwithstanding the foregoing, the Website has third-party cookies and similar technologies that provide services to the Data Controllers and may store and access the information they collect even outside the EEA: 

Google cookies: 

• The Website uses certain services provided and developed by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"), which use cookies and/or similar technologies. Among these services are: 
  
• Google Analytics, an analysis tool that allows the Data Controllers to understand how users who visit their website interact, offering them usage statistics of the Website without necessarily identifying the users (anonymized IP). Users can consult all the information on how Google Analytics uses cookies and the information it collects through the following link: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=es 
• Google AdSense: a service used by the Website to improve advertising. It is usually used to target advertising based on content that is relevant to our users, improve campaign performance reports, and avoid showing ads that users have already seen. These cookies do not contain personal information that allows us to identify our users. Users can consult all the information on how Google AdSense uses cookies and the information it collects through the following link: https://support.google.com/adsense/answer/7549925?hl=es  
• Google Ads (formerly known as Google AdWords): a service that uses conversion cookies whose main objective is to help the Data Controllers determine how many of the people who click on their ads end up taking an action on the Website (e.g. buying a product or service). These cookies allow Google and the Data Controllers to determine that users have clicked on the ad and have subsequently accessed the Website. Conversion cookies only last for a limited period, and Google does not use them to target personalized ads. Users can consult all the information on how Google Ads uses cookies and the information it collects through the following link: https://policies.google.com/technologies/ads?hl=es 
• Google Doubleclick: is a Google service under the DoubleClick brand that uses cookies to enhance advertising. They are also commonly used to target advertising based on content that is relevant to a user, improve campaign performance reporting, and prevent showing ads that the user has already seen. DoubleClick cookies do not contain personally identifiable information. Sometimes, the cookie contains an additional identifier that looks like the cookie ID. This identifier is used to identify an advertising campaign that a user has been previously exposed to. Users can review all information about how Google DoubleClick uses cookies and the information it collects through the following link: https://policies.google.com/technologies/ads?hl=en 

Oracle Cookies: 

The Website uses services provided by Oracle America, Inc. ("Oracle") located at 500 Oracle Parkway, Redwood Shores, CA 94065. Among these services are services related to AddThis tools that allow Website users to share, follow, view, recommend, and interact with the content of the Website and collect information from those users as a result of their visit. Users can review all information about how AddThis uses cookies and the information it collects through the following link: https://www.oracle.com/legal/privacy/addthis-privacy-policy.html 

However, we remind users that they can freely choose whether or not to install cookies or similar technologies on their devices or browsers, or if they accept the installation of these technologies, they can change their settings or reject them later at any time through the consent management platform used by this Website or through the mechanisms offered by different browsers as indicated in the section "Ways to change the settings or revoke consent granted for the installation of cookies and similar technologies." 

Likewise, we remind users that as a result of the installation of third-party cookies or similar technologies unrelated to the Controllers, it is possible that the owners of those cookies may carry out international transfers of the data or information obtained through them. Users can obtain information on this by consulting the privacy and cookie policies of each of these third parties. To facilitate the consultation, the Controllers identify some of these third parties along with their privacy and cookie policies on an illustrative but not exhaustive basis through the section "What types of cookies are there?" 

Data retention period: 

The information will be processed as long as the authorizations of use granted by users remain in force as indicated in the section "Detail of cookies and similar technologies." After the indicated periods have elapsed, the information will be deleted unless the Controllers need to attend to legal responsibilities arising from the treatment of said information, in which case, the information will be duly blocked during the period of prescription of said legal responsibilities for the formulation, exercise, or defense of claims in accordance with European Union law and/or internal legal regime. 

Exercise of rights: 

Users can at any time manage or revoke the consent granted in accordance with what is stated in the section "Ways to change the settings or revoke the consent granted for the installation of cookies and similar technologies." 

Likewise, they can also withdraw their consent or exercise the other rights recognized by data protection regulations: access, rectification, deletion, opposition, limitation, portability, and, where appropriate, not to be subject to individual automated decisions, including profiling, by sending their request in writing to the Data Protection Officer of the Controllers at the postal address C/Federico Mompou, 5, Parque Empresarial "Las Tablas", Edificio 1 - Planta 3ª, 28050, Madrid, Spain or by sending an email to dpo@grpr.com, attaching a copy of their ID card or official document that allows verifying that they are the owner of the data on which they wish to exercise their right. 

Users also have the right to file a claim whenever they deem it appropriate to safeguard their rights before the Spanish Data Protection Agency (www.agpd.es). 

We remind you that, in relation to all those cookies that belong to third parties unrelated to the Controllers, if users wish to know how to exercise the rights recognized by data protection regulations, they must consult the cookie and privacy policies of each of their holders. To facilitate the consultation for users, we have included links to the cookie and privacy policies of such third parties in the "What types of cookies exist?" section. 

Cookie policy update and contact:

This Cookie Policy may vary depending on the cookies and similar technologies used by this Website. 

The Controllers recommend that you review this Policy each time you access this Website in order to be properly informed about how and for what purposes cookies and similar technologies are used so that you can be aware of any changes that may occur in this regard, without prejudice to previously obtaining your express and informed consent. 

Cookie Policy updated in April 2023.